SmallBizGenius Analysis

Fasttech receives overwhelmingly negative feedback regarding order fulfillment and customer service. Reviewers report issues with unfulfilled orders, lack of communication, and difficulty obtaining refunds, leading to accusations of fraudulent behavior.

Category Breakdown

Scores based on analysis of 4 recent reviews

Order Fulfillment Issues

1.0/10

Reviewers consistently report problems with orders not being shipped after payment. All reviewers state they never received their items after paying for them.

4 reviews mention this

Lack of Communication

1.0/10

Customers express frustration with the company's lack of responsiveness to inquiries. Reviewers mention receiving no replies to emails or other forms of communication.

4 reviews mention this

Refund Problems

1.0/10

One reviewer specifically mentions difficulty obtaining a refund after refusing delivery and returning an item. They state the company won't reply or refund their money.

1 reviews mention this

Pros & Cons

Common Complaints

Orders not shipped after payment Mentioned 4x
"Taken the money for the item, never shipped."
No communication from the company Mentioned 4x
"No replies to emails."
Difficulty obtaining refunds Mentioned 1x
"Scammers won give my money back afyer return"

Common Questions About Fasttech

Answers derived from customer review patterns

Is Fasttech legit and trustworthy?

Based on the available reviews, Fasttech appears to be unreliable and potentially fraudulent. All reviewers report negative experiences, citing issues with orders not being shipped, a lack of communication from the company, and difficulties in obtaining refunds. These issues raise serious concerns about the legitimacy of Fasttech and its ability to fulfill customer orders reliably. Small business owners should exercise extreme caution before considering Fasttech as a vendor.

Based on 4 reviews

Does Fasttech have good customer service?

The reviews indicate that Fasttech has extremely poor customer service. All reviewers mention a complete lack of communication from the company, with no replies to emails or other inquiries. This absence of customer support makes it difficult for customers to resolve issues with their orders or obtain refunds. The consistent complaints about poor communication suggest that Fasttech does not prioritize customer service.

Based on 4 reviews

Is Fasttech worth it for small business?

Based on the overwhelmingly negative reviews, Fasttech is not recommended for small businesses. The issues with order fulfillment, lack of communication, and difficulty obtaining refunds create significant risks for businesses that rely on timely and reliable service. The potential for lost money and wasted time outweighs any potential benefits of using Fasttech. Small businesses should seek alternative vendors with a proven track record of reliability and customer service.

Based on 4 reviews

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